Privacy Policy

Encore Call · Effective 4 October 2026

1. Overview

Encore Call is a music release discovery platform, available at www.encorecall.com. We designed the Service to work without collecting personal information. This policy explains, in plain terms, what data does and does not exist when you visit.

2. What We Do Not Collect

• No user accounts, registrations, or logins.
• No names, email addresses, or contact details.
• No advertising or cross-site tracking cookies.
• No analytics or profiling of individual visitors.
• No behavioural data stored on our servers.

3. What Stays on Your Device

Your browser may retain a small amount of local data:

• Votes — your upvotes and downvotes are kept in a first-party cookie (stp_votes) so the site remembers which releases you've already voted on and lets you change or withdraw your vote. It contains only video identifiers and your vote for each, never identifies you personally, and expires after one year.
• Seen-wall — a record of which releases you've already scrolled past or watched, kept in your browser's local storage so you can dim or hide tiles you've already covered. It never leaves your device.
• Playback checks — a record of which videos were verified as playable in your region, kept in local storage so we don't re-check them on every visit. It expires after seven days and never leaves your device.
• Offline cache — a service worker caches the page's fonts and recently viewed walls so the site loads faster and works during brief connection drops.

This data is confined to your browser, is not used to track you, and can be cleared at any time via your browser settings.

4. Vote Totals and Abuse Limits

Votes are counted anonymously. When you vote, the server records the change against the video's public tally only — we do not link votes to visitors. To prevent spam, our server briefly keeps a hashed identifier derived from your IP address and browser string in order to enforce a generous rate limit (a maximum of 30 votes per 10-minute window). This hash cannot be reversed to obtain your IP address, cannot be matched to individual visitors across sessions, and entries are discarded after ten minutes.

5. Third Parties

The Service embeds video players and loads thumbnail images from YouTube (Google LLC), and fetches content from YouTube's and Apple's servers on our behalf when building the platform. YouTube may process your IP address when you view embedded content, in accordance with its own privacy policy and Terms of Service. We recommend reviewing Google's Privacy Policy for details. We do not send YouTube or Apple any information about you ourselves.

We use Cloudflare Turnstile (invisible mode) to protect the platform from automated spam submissions. Turnstile runs client-side in your browser and verifies that interactions are coming from a human rather than a bot. It may process technical signals such as your IP address, browser configuration, and device characteristics, but only insofar as Cloudflare needs to assess risk. The site itself sends no personal information to Cloudflare; all verification happens before any form data reaches our servers. We recommend reviewing Cloudflare's Privacy Policy for details. This protection does not require you to solve captchas or answer challenges.

6. Server Logs

Like virtually all websites, our hosting provider may automatically log standard technical information (such as IP address, browser type, and timestamps) for security and operational purposes such as blocking abuse. These logs are not used to identify or profile individual visitors and are retained only as long as operationally necessary.

7. Children

The Service is intended for general audiences and does not knowingly collect personal information from anyone, including children under 13.

8. Changes to This Policy

If we change how the Service handles data, we will update this page and revise the effective date above. Any significant change involving collection of new categories of information will be clearly flagged.

9. Contact

Questions about privacy can be directed to [email protected].

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